As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

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Virtually explore the Western Treatment Plant

Whether people want to find out why the orange-bellied parrot hangs out in the wetlands at the Western Treatment Plant (WTP), what Melbourne Water’s vision for the future is, or whether the WTP was home to the first ever women’s football team in Australia, there’s something for everyone to explore in our updated virtual tour.

Melbourne Water has launched an enhanced 2022 version of the WTP tour that is now available online for everyone to explore from anywhere in the world.

Through 360 degree location photography, engaging videos and storytelling, people can experience the whole site while learning fun facts about the world-class, sustainable sewage treatment that takes place in an area rich in heritage, agriculture and biodiversity.

Responding to feedback from users of the original tour, new features include:

  • New stories, videos and 360 panoramic photos that explore the WTP’s key features relating to sewage treatment, biodiversity, heritage, agriculture and the future;

    A screeengrab from the WTP virtual tour showing biodiversity pins

  • A new introductory video that brings the tour to life, with a voiceover by Amelia Moseley, host of ABC Kids TV show, Behind the News;

  • A new landing page with more intuitive navigation features and greater accessibility for users; and

  • A new video which instructs people on how to use each part of the tour and demonstrates different ways to explore the panoramic scenes.

Launched in  2019, the motivation for the virtual tour came from interest from schools and the community in learning about the site.

By creating an online experience, the WTP has been made available and accessible at any time to our community, schools and students.

Since its launch in mid-September 2019, the tour has been taken almost 30,000 times from around the world.

Many of these sessions have been in the classroom, reaching more students, teachers and educators than would have been possible to take a tour in person. It has offered a valuable online education resource that coincided with COVID-19 lockdowns and virtual learning, positioning Melbourne Water at the forefront of innovative online learning experiences.

Discover  WTP virtual tour now.


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