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As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Training and approval to work on a Melbourne Water site

If you’ll be working on a Melbourne Water site, you must complete safety training and get approval to access the site before you visit. Apply online to arrange training or approvals.

Apply now

Apply for training

Apply for access approval

If you need access to any of our treatment plants to complete your work, apply for approval via the links below:

If you need assistance, please contact your Melbourne Water representative.

Last updated:
28 January 2022