As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Western Treatment Plant tours and virtual excursions

Experience the Western Treatment Plant and discover the historical and environmental importance of this fascinating site, through our guided tours and virtual excursions.

Bookings for 2022

We’re taking bookings for virtual excursions and webinars, and small group guided tours. For the latest on tours and water education, subscribe to our WaterEd newsletter.

To be the first to know when we schedule community tours and events, follow our Western Treatment Plant Online Community Hub .

Virtual excursions and webinars 

Bring the Western Treatment Plant straight to your classroom with these free interactive sessions, featuring our Western Treatment Plant virtual tour. We offer:

  • Virtual excursions (45-60 minutes), for upper primary and secondary students
    Aligned to the urban water cycle (Years 3 and 4) and geography (Years 7 and 8) syllabus, including activities and lesson plans for pre- or post-excursion.
  • Webinars (1.5-2 hours), for VCE and tertiary students
    Features a real-world case study suited to VCE Environmental Science/Outdoor and Environmental Studies, and education and STEM-related tertiary courses.

Melbourne Water Education officer conducts virtual excursion via laptop

Both formats include:

  • an experienced Melbourne Water educator to lead the group
  • guided navigation through the virtual tour
  • a presentation on the key stages of the sewage treatment process, world-renowned wetlands, and the site’s biodiversity and heritage values
  • question and answer time.

Please note: at this stage, these sessions are reserved for schools and universities in the Greater Melbourne region.

Submit a booking enquiry for your preferred format below:

Book a virtual excursion 

Book a webinar

If you need help booking, contact us on 131 722 or [email protected].

Guided small group tours

Group of school children stand next to concrete channel at the Western Treatment Plant

Tours of the Western Treatment Plant are available to VCE, secondary and tertiary students.

Groups must supply a bus for the tour and ensure the bus company has an appropriate public liability insurance policy ($10 million minimum). 

Submit your booking enquiry below:

Book a school tour 

Book a tertiary group tour


Costs vary depending on group and session type. Prices are quoted per person and are GST inclusive. Cancellations with less than 5 business days’ notice incur a $60 fee.

For school groups visiting the Western Treatment Plant, each educational activity costs an additional $4.00 per student.

Group type​ Max. group size​ Length​ ​Cost ​Min. booking fee
Years 3-9    90​ 1 hr​ From $4.00 $190 ​​
Years 10-12​ 90 ​2 hrs ​$8.00 ​$190
​Seniors 50 ​2.5 hrs ​$8.70 ​$225
TAFE, tertiary and community​ 30 ​1-2 hrs ​$8.00-$12.00 (depending on length of tour) $225
Virtual excursion/webinar 300 1-2 hrs Free N/A

Prepare for your visit

Before your visit, read the following information and complete our venue and safety form before you arrive.

All tours will be cancelled on days of very poor or hazardous air quality.


We are committed to the safety of all visitors to our sites. When visiting our tour sites, we ask that you strictly follow these safety rules at all times:

  • wear closed-toe, flat-soled shoes – sandals and thongs are not permitted on site
  • wear long pants/trousers
  • stay with your tour guide at all times
  • while on tour do not climb on or over railings
  • do not touch any machinery or equipment
  • do not run.

The Western Treatment Plant treats sewage, which contains many micro-organisms including bacteria, viruses and parasites. When visiting the plant:

  • avoid contact with sewage and sewage-related products wash your hands before leaving the plant or eating
  • do not eat or drink during the tour
  • wash any contaminated clothing separately to your normal washing
  • cover any open wounds, and report any minor cuts or abrasions that occur while onsite to Melbourne Water
  • wear appropriate clothing for all weather conditions as activities are conducted outdoors.

Student supervision and discipline is the school’s responsibility, and teachers and adults accompanying school groups should actively supervise students at all times.

We reserve the right to cancel a booked tour and ask individuals or groups to leave the site immediately if any action or behaviour is unsafe. 

Venue and safety form

Download and return a signed copy of the relevant form when you arrive for your tour:


Last updated:
14 July 2022