As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Taking a virtual tour of the Western Treatment Plant

We developed an immersive virtual tour of the Western Treatment Plant to enable more Victorians to experience our water assets in new ways. Read the case study to learn more.

Sustainable Development Goal 06: Clean water and sanitation

Sustainable Development Goals:
Goal 6: Clean water and sanitation


The Western Treatment Plant has been contributing to the health and liveability of Melbourne since it first began treating sewage in the 1890s. This innovative site produces its own electricity, creates recycled water and is home to rare bird and frog species. It also has important Aboriginal and European cultural heritage values.

Tours of the plant are available to school and community groups. In response to the ongoing success of these tours, we developed an immersive virtual tour of the plant to enable more Victorians to experience our water assets in new ways.

Project focus

Video: Western Treatment Plant virtual tour

The interactive, self-guided tour provides information and resources to support the current tour program, as well as increase access for those unable to physically visit the plant. In doing so, it aims to increase awareness and understanding of water-related issues, encouraging advocacy and water resilience through the development of informed water citizens.

The tour provides a bird’s eye view of this important Melbourne Water asset, by exploring the:

  • raw sewage inlet
  • sewage treatment lagoons
  • agricultural areas
  • outfall to Port Phillip Bay
  • conservation wetlands.

A variety of media – including 360-degree drone footage, video, audio and narration – offers an immersive experience that aims to entertain, engage and inspire.


The project also fulfils our mandated obligation to provide water literacy education, and supports key strategic directions in our Education Digital Strategy.

Last updated:
26 November 2021