As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Browse Melbourne Water policies and publications, including our annual report, corporate plan, key strategies and reports. Read about the activities that show how we're improving life and liveability for Melbourne.

Watch this video for our overarching strategy, which sets a clear direction for Melbourne Water, providing guidance, defining our purpose, and outlining key priorities and challenges.

Our Strategic Direction - transcript

Annual reports

CEO of Hope City Mission community garden with Melbourne Water staff member

View highlights from the past financial year, and see how we've delivered on our customer commitments and regulatory obligations to progress our vision.


Corporate reports

Long shot of dam

Browse our forward-looking plans and key inputs into our strategic planning processes.


Key strategies and plans

Read the key strategies that guide our objectives, actions and targets over the mid- to long-term.


Person looking at waterway

Compliance reports

We produce a number of reports to meet our legislative requirements, and to inform government, our Board and its committees.