As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.


Discover how we're enhancing life and liveability for Melburnians - from water resource upgrade projects, and ongoing management of Melbourne’s major water supply, waterways, sewerage and drainage services.

For press enquiries, interview requests and media responses, please call 9679 7004 or email the media team at [email protected]

Most recent

The sponge effect on Melbourne's water storages

Despite record rainfall in January, you may be wondering why Melbourne’s water storages did not see a large increase. Watch our video to find out how this is partially due to a phenomenon known as the ‘sponge effect'.

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Green sponge on a table about to demonstrate the sponge effect

Lending a hand to bushfire communities

There's been no shortage of volunteers assisting communities impacted by the devastating bushfires. Hannah Kelly, a member of our Water Supply team, lent her expertise to the team at East Gippsland Water. Read what work that involved.

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