As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.


Discover how we're enhancing life and liveability for Melburnians - from water resource upgrade projects, and ongoing management of Melbourne’s major water supply, waterways, sewerage and drainage services.

For press enquiries, interview requests and media responses, please call 9679 7004 or email the media team at [email protected]

Most recent

Melbourne Water’s statement on Victoria’s earthquake

Following Victoria’s 5.8 earthquake on Wednesday 22 September, Melbourne Water has enacted our rapid response and inspection program for all of our critical assets including dams across our areas of operation. This inspection program is designed specifically t

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Field Services Panel review

Melbourne Water is looking to deliver increased customer and community value by appointing a panel of qualified and experienced service providers to support the management and maintenance of our water supply and catchment assets.

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Melbourne Water employees maintaining Blind Creek

Smart water tank to improve platypus breeding odds

Water authorities will be turning to Melburnians to help with a novel system of ‘smart’ rainwater tanks and urban lakes that can provide crucial water to support platypus habitat when it’s most needed – just before the breeding season.

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Platypus sits on a log at night