As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Melbourne Water’s statement on Victoria’s earthquake

Following Victoria’s 5.8 earthquake on Wednesday 22 September, Melbourne Water has enacted our rapid response and inspection program for all of our critical assets including dams across our areas of operation. This inspection program is designed specifically to be deployed following such incidents.

To date, no specific issues or impacts have been observed regarding asset integrity or the ability to continue provision of the services we provide to the community

Our infrastructure and services are designed to the highest world safety standards and our first priority is community safety.

Melbourne Water will continue to monitor for any further impacts or risks presented as a result of this event and if required will work with SES, water retailers, councils and state government to ensure continued community safety and drinking water quality.

At this time, we ask the public to monitor and follow any advice from authorities. Please call 000 in an emergency.

For general Melbourne Water enquiries call 131 722.