As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Guided tours and virtual excursions

Book a guided tour or virtual excursion to our water and sewage treatment plants or wetlands education centre, and enjoy a fun, interactive journey through the water cycle.

Education facilities update

Our education facilities at the Eastern and Winneke treatment plants remain closed to visitors until further notice.

Melbourne Water is committed to the safety and wellbeing of children and young people, and providing a child-safe environment. More information is available in our Child safe standards policy (49.46 KB, DOCX).

Lagoons at the Western Treatment Plant

Western Treatment Plant

For Year 3 to tertiary students.

Discover this world-class facility in Werribee:

Western Treatment Plant overview


Child with binoculars looks out a window into the wetlands.

Edithvale-Seaford Wetland Education Centre

For schools, tertiary students and community groups.

Learn about the wetland’s importance to the environment with guided group visits and virtual excursions.

Wetland Education Centre tours


Eastern Treatment Plant, birdlife in the lagoon

Eastern Treatment Plant

For Year 7 to tertiary students, industry and community groups.

Note: No tours are running in 2022.

Take a guided walking tour of this cutting-edge plant in Bangholme, which treats nearly half of Melbourne’s sewage.

Eastern Treatment Plant tours


Winneke Water Treatment Plant at Sugarloaf Reservoir

Winneke Water Treatment Plant

For schools and community groups.

Note: No tours are running in Term 2, 2022.

EcoAdventure Tours run tours of the Winneke Water Treatment Plant, located at Sugarloaf Reservoir in Christmas Hills, which supplies about a quarter of Melbourne’s drinking water.

Last updated:
6 October 2022