As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Design and construction works

If your development must include drainage or water quality works (you've accepted our offer of conditions), follow these steps to make sure they meet our standards.

Some developments must include drainage or water quality works under the conditions you’ve agreed to as part of your planning permit. Make sure you meet our standards to get reimbursed without delay.

Things to check:

  • Detailed design meets our standards
  • Tendering process – including site environmental management and health and safety – meets our requirements
  • Construction follows your design
  • End of defects liability period certification statement has been submitted
Last updated:
4 October 2017