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As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Conditions and policies

Developments with drainage or water quality works must follow our standard conditions, which are guided by our land development policies.

Standard conditions for provision of drainage works by agreement

These standard conditions are part of an Offer of Conditions of Agreement for the Provision of Drainage Facilities.

They must be read and formally accepted by the owner of the land that is proposed to be subdivided or developed as part of the offer. Once accepted, an agreement between us and the owner is formed under the Water Act 1989.

Land development policies

Our policies ensure there is a safe, effective system for dealing with run-off, and that Melbourne’s existing and growth areas have appropriate flood protection and drainage.