As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Bulk sewerage

​We charge Melbourne’s three metropolitan retail water businesses to remove, treat and dispose of the sewage and trade waste we collect from them.

Our bulk sewerage customers are:

  • Greater Western Water (formerly City West Water)
  • South East Water
  • Yarra Valley Water

Bulk sewerage charges comprise three components:

  • fixed monthly availability price
  • variable price relating to treatment and transfer
  • variable load price relating to the cost of treatment of each contaminant for safe disposal

Prices from 1 July 2022 to 30 June 2023

  Western system​ Eastern system​
Volume treatment ($/million litres) 63.65 41.76
Volume transfer($/million litres) 42.55 6.07
Bulk sewerage load charges
BOD ($/tonne)​ 348.85 263.20
SS ($/tonne)​ 571.47 609.40
TKN ($/tonne)​ 1,188.31 74.59
ITDS ($/tonne)​ 33.96  


 City West​ Water South East​ Water Yarra Valley Water
Availability price ($/month)​ 6,666,225.07 13,875,495.20 12,283,094.84

These prices were reviewed through a public process, where the Essential Services Commission:

  • completed extensive analysis of Melbourne Water’s 2021 Price Submission, which sets out the expected costs to deliver planned capital works programs, service standards and forecast volumes for each prescribed service

  • reviewed capital expenditure, operating expenditure and forecast demand

  • consulted with stakeholders, including a review of submissions made by interested parties.

The 2021 Water Price Review covers a five-year regulatory period from 1 July 2021 to 30 June 2026. The prices set through the review reflect the efficient cost of providing waste water services.

Bulk sewerage agreements

Last updated:
1 July 2022