As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Allocating Melbourne’s water resources

Both people and the environment need water for survival. In Victoria, these rights to water are defined through a water entitlement framework. Find out what we look at to determine the amount of water available and how it should be shared.

What’s a water entitlement?

A water entitlement is a legal right to take and store a certain portion of water, up to a maximum volume, depending on certain conditions. They are granted by the Minister for Water under the Water Act 1989.

Environmental water release at Starvation Creek
Environmental water release at Starvation Creek

Different entitlements are needed depending on where and how water is taken. Examples of what they are used for include:

  • Environmental entitlements, held by the Victorian Environmental Water Holder and used to improve health of waterway and groundwater ecosystems.
  • Water licences, held by individuals such as farmers, which entitle them to take and use water from a waterway, catchment dam, spring, soak or aquifer to irrigate a specific parcel of land. Each licence specifies conditions that are set by the Minister for Water.
  • Bulk entitlements, held by water authorities, such as Melbourne Water and Melbourne’s retail water corporations, on behalf of consumers.

So how do we calculate how much water to give to whom?

Sugarloaf Reservoir
Sugarloaf Reservoir, which supplies Melbourne’s northern, western and central suburbs.

How water is allocated

Melbourne Water is resource manager for Melbourne’s water supply system: the Thomson, Yarra, Tarago and Bunyip rivers, and Silver and Wallaby creeks (otherwise known as the Greater Yarra System – Thomson River Pool).

Throughout the year we distribute water between entitlement holders, who receive a percentage of their entitlement volume to use based on current seasonal conditions. This percentage is known as the seasonal determination.

We calculate this at the start of each month, factoring in the volume of water in storages and commitments – including:

  • water for the environment (environmental entitlements)
  • the actual water volume in the water corporations’ accounts (including allocations already made in the current year, and water allocated but not used in previous years)
  • losses from water storages and the water transfer system

The seasonal determination is updated throughout the financial year as water continues to be allocated, and is expected to increase each month.

Seasonal determination: 1 October 2022

The 2022/23 seasonal determination for Greater Yarra System – Thomson River Pool is 62.0% (1 October 2022).

The next updated determination will be announced on 9 November 2022.

For long-term water security, Melbourne retailers hold considerable quantities in reserve including unused water allocated in previous years.

Last updated:
24 October 2022