As a result of the recent high rainfalls and subsequent flooding Melbourne Water is working with emergency services and other relevant agencies to review the impacts to our waterways and assets. 

For flood or storm emergency assistance, contact the VIC SES on 132 500 and for life threatening emergencies call 000. 

You can access current emergency information by calling the VicEmergency Hotline on 1800 226 226 or sign up to receive regular updates regarding flooding via the emergency.vic.gov.au website and app.

Western Treatment Plant: More than just world-class sewage treatment

Meet Alanna, Manager of the Western Treatment Plant, and hear why she thinks the Western Treatment Plant is so special.

14 July 2022
Audio described version


Narrator – N1 (Alanna Wright)

N1: I think it’s a little bit different from most treatment plants. It is absolutely massive, it’s the size of Phillip Island. 

[Aerial footage of the Western Treatment Plant conservation area including vegetation and conservation ponds] 

[on-screen text: Alanna Wright. Melbourne Water, Manager Western Treatment Plant.] 

N1: It’s a treatment plant, it’s a Ramsar wetland, it has resource recovery.

[Footage of Alanna Wright, Manager Western Treatment Plant, speaking in front of heritage casings used to mold sewerage pipes] 

[on-screen text: A Ramsar wetland is recognised as a wetland of international importance under the Ramsar Convention.]

N1: Every change in the process or every different type of treatment that we put in place is another step to improvement.

[A painting shows an aerial view of the Western Treatment Plant key operation areas, including giant tanks called clarifiers which assist with secondary treatment of sewage] 

N1: Being more efficient and I guess, being able to serve the community better. 

[Footage of sewage flowing out of pipes into an open sewer channel, and recycled water from the Western Treatment Plant watering vegetable crops] 

[Aerial footage of the Western Treatment Plant treatment and conservation lagoons] 

[on screen text Melbourne Water logo www.melbournewater.com.au]